Shipping and return policies for New Candys

Shipping Info
FOR RECORD/VINYL 12"

Bandcamp doesn't allow us to add more shipping options, so the standard shipping cost you get at the checkout is the cheapest available, without tracking number, without insurance.
We'll not be responsible if the package will not be delivered, but we'll try our best to figure out the reason, help to find a solution and resolve problems. This will be more easy/efficent depending on the shipping method you chose.

To proceed with an order go on normally, and before paying chose a shipping method from the ones below in correspondence to your location or, if you want the standard (cheapest) one, you don't need to do anything (except if you live in Australia/New Zealand/Oceania area, if so please read below).

We'll take care of the packaging using a cardboard box and pluriball to protect inside and outside. The package will travel with letters and other light packages, not with heavy boxes, so it is unlucky it'll arrive damaged.

Thank you!

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EUROPE/UK: 8€ (standard)
No tracking number, no insurance.
Delivery expected in 8-12 working days.
Instructions to use this method: proceed with the order normally.

EUROPE/UK: 11€
With tracking number valid inside Italy, not outside.
Delivery expected in 3-4 working days.
Instructions to use this method: please add 3€ to the vinyl price, so 18€ instead of 15€. If you buy more vinyls you just need to pay one of them 18€, and 15€ the others. Then when you checkout, write "PRIORITY" on the personal message note.

EUROPE/UK: 16€
With tracking number valid everywhere.
Delivery expected in 1-3 working days.
Instructions to use this method: please add 8€ to the vinyl price, so 23€ instead of 15€. If you buy more vinyls you just need to pay one of them 23€, and 15€ the others. Then when you checkout, write "RACCOMANDATA" on the personal message note.

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US/AMERICA/HONG KONG: 13€ (standard)
No tracking number, no insurance.
Delivery expected in 16-20 working days.
Instructions to use this method: proceed with the order normally.

US/AMERICA/HONG KONG: 17€
With tracking number valid inside Italy, not outside.
Delivery expected in 5-6 working days.
Instructions to use this method: please add 4€ to the vinyl price, so 19€ instead of 15€. If you buy more vinyls you just need to pay one of them 19€, and 15€ the others. Then when you checkout, write "PRIORITY" on the personal message note.

US/AMERICA/HONG KONG: 22.50€
With tracking number valid everywhere.
Delivery expected in 2-4 working days.
Instructions to use this method: please add 9.50€ to the vinyl price, so 24.50€ instead of 15€. If you buy more vinyls you just need to pay one of them 24.50€, and 15€ the others. Then when you checkout, write "RACCOMANDATA" on the personal message note.

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AUSTRALIA/NEW ZEALAND/OCEANIA: 18€
No tracking number, no insurance.
Delivery expected in 16-20 working days.
Instructions to use this method: please add 5€ to the vinyl price, so 20€ instead of 15€. If you buy more vinyls you just need to pay one of them 20€, and 15€ the others.

AUSTRALIA/NEW ZEALAND/OCEANIA: 23€
With tracking number valid inside Italy, not outside.
Delivery expected in 7-8 working days.
Instructions to use this method: please add 10€ to the vinyl price, so 25€ instead of 15€. If you buy more vinyls you just need to pay one of them 25€, and 15€ the others. Then when you checkout, write "PRIORITY" on the personal message note.

AUSTRALIA/NEW ZEALAND/OCEANIA: 30€
With tracking number valid everywhere.
Delivery expected in 2-7 working days.
Instructions to use this method: please add 17€ to the vinyl price, so 32€ instead of 15€. If you buy more vinyls you just need to pay one of them 32€, and 15€ the others. Then when you checkout, write "RACCOMANDATA" on the personal message note.

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ITALIA: 10€ (standard)
Spedizione con Paccocelere 3, tracciabile.
Consegna prevista in 4 giorni lavorativi.

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If you want to buy one VINYL 10" (10€), please read the options above and calculate the right shipping cost.

If you want to buy three vinyls, proceed with the order normally, but maybe we'll need extra money, it depends on the weight of the package and shipping method you chose.

If you want to buy four vinyls or more, please contact us before and we'll let you know the shipping cost.

You'll get an email from Bandcamp once your order will be shipped.

For any question feel free to write us: newcandys@gmail.com